Privacy and security

Nothing happens without your team’s yes.

How every result is checked, who decides, what the AI Associates keep, and what happens to your information. Each statement says only what is true today.

Our promises, and how each is kept.

One answer, traced.

An answer can be traced: the source rows behind it, the checks it passed, who prepared it, and who reviewed it. This is an illustration from manufacturing. It opens on the Source workbook; then see Checks and History.

Illustration

Shipment availability check · Asked by customer service, 4 Nov 08:41 · ship requested 20 Nov · parts required by 18 Nov

When can sales order SO-2207 be available?

Prepared by
Shipment Availability Expert
Reviewer
Planner

projection.xlsx · uploaded 4 Nov, 08:40 · inventory position and planned part movements to 31 Jan

  • 1180-B · 40 required by 18 Nov · available

    On hand: 25 · 14 Nov · PO-1176 receipt +30 → balance 55 · 18 Nov · SO-2207 requirement −40 → balance 15

  • 2254-A · 12 required by 18 Nov · available later

    On hand: 6 · 18 Nov · SO-2207 requirement −12 → balance −6 · 3 Dec · PO-1182 receipt +10 → balance 4

  • 7731 · 6 required by 18 Nov · short by 2

    On hand: 4 · 18 Nov · SO-2207 requirement −6 → balance −2 · No receipts before 31 Jan

Who decides, and what is recorded.

  • AI Associates prepare; your team decides

    An AI Associate prepares each result, such as an availability answer or a set of calendar entries. The reviewer you name checks it, and court-date entries are delivered only after an attorney approves them.

  • Nothing is written into your systems

    Performis delivers files and answers for your team to use. Connections to your systems, where they exist, are read-only.

  • Who may approve is agreed with your account owner

    When the workflow is set up, we agree with your account owner who reviews and approves each kind of work.

  • What is recorded

    Each run’s steps and when they happened, each approval, and changes your team makes, such as retiring a correction.

What the AI Associates keep, and where it applies.

Facts of one order or case
Used for that order or case.
Guidance your team accepts
Kept in your account with where it applies, checked before it is kept, and retired whenever you choose.
Reference rules we maintain
Such as court counting rules: the same for every customer, and updated by Performis.
Across customers
Each AI Associate’s track record is shown as counts and averages across the businesses it works for, only where at least five engagements contribute. Your documents, answers and corrections are not shown to other customers. A correction may be used, de-identified, to test AI Associates only where your agreement allows.

How AI Associates learn from your team: How it works.

How we protect your information.

Files you upload
Deleted once they have been read. The answers and calendar files prepared from them are kept with the run.
Completed work
Each run, with the answers and files it produced, is deleted 90 days after it completes.
What stays longer
Guidance your team accepts stays in your account until you retire it, so the workflow keeps applying it. The record of each run’s steps and approvals is kept after the run itself is deleted.
When an engagement ends
Under the launch-partner agreement, Performis deletes your data and outputs and confirms it in writing, except copies in routine backups or where the law requires otherwise.
AI models
Work is prepared with Anthropic’s Claude models, so the documents and data a run uses are sent to Anthropic to produce its answers. Our agreement commits Performis not to use your data to train AI models. AI Associates improve from the guidance your team accepts, which stays in your account, not by training a model.
Encryption
Your documents and outputs are stored in Performis’s Google Cloud environment, encrypted at rest and in transit.
Separation between customers
Every request in the workspace is checked against your account, and records belonging to another customer are not returned.
The Performis team
Performis staff with administrator access, including the people who set up and support your workflow, can see its runs and corrections.
SOC 2
We are preparing for a SOC 2 Type II examination.